Terms and Conditions
Last update: May 18th, 2026
1. Company Information and General Provisions
1.1 Company Details
These Terms and Conditions (the “Terms”) govern the use of the OneType platform and related services provided by:
OneType P.S.A.
ul. Fabryczna 4A/11, 00-446 Warszawa, Polska
KRS: 0001224271;
NIP: 7011299839; kapitał zakładowy: 200 000 PLN, email: legal@onetype.me
(hereinafter referred to as “OneType”, “we”, “us”, or “our”).
1.2 Scope of the Terms
These Terms set out the rules for using the OneType web application and related services, including AI-assisted content generation, scheduling, and publication features designed to support professional communication on social media platforms (particularly LinkedIn).
By accessing or using OneType, you (“User” or “you”) agree to be bound by these Terms. If you do not agree, you must not use the Service.
1.3 Legal Nature
These Terms constitute the Terms and Conditions as defined in Article 8 of the Act of 18 July 2002 on Providing Services by Electronic Means (Journal of Laws of 2002, No. 144, item 1204, as amended) and simultaneously a legally binding agreement between OneType and the User, entered into electronically upon registration or first use of the Service. They apply to all features provided through the domain https://www.onetype.me and any subdomains or related web applications operated by OneType.
1.4 Business Use
The Service is intended primarily for business and professional users (including entrepreneurs, freelancers, and companies). Consumers may use the Service on equal terms. Consumer rights granted by mandatory Polish law, including in particular the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014, item 827, as amended) (hereinafter: the "CRA"), apply regardless of the content of these Terms and may not be excluded or limited by them.
1.5 Contact and Language
All communication with OneType should be conducted in English or Polish. The Terms and Conditions are available in Polish and English. For Users habitually residing in Poland, the Polish version prevails. For other Users, the English version prevails. The foregoing does not exclude the application of mandatory provisions of applicable law, in particular with respect to Consumers.
2. Definitions
For the purposes of these Terms, the following definitions apply:
2.1 Service
The online platform operated under the domain https://www.onetype.me, including all its functionalities, web applications, APIs, and related digital services provided by OneType.
2.2 User
Any individual or legal entity that accesses or uses the Service, whether as a registered account holder or as a visitor.
2.3 Account
A personal or business profile created by the User to access and use the Service, established through registration or via third-party authentication (for example, LinkedIn OAuth).
2.4 Consumer
A natural person entering into a legal transaction with OneType that is not directly related to their business or professional activity, as well as a natural person conducting a sole proprietorship who enters into a transaction related to their business activity that does not have a professional character for that person, arising in particular from the subject of their business activity, provided that applicable mandatory law grants such a person consumer rights in a given case.
2.5 Input Materials
All materials, data, recordings, videos, voice notes, documents, or other content submitted or uploaded by the User to the Service for processing, including text, audio, or video used to generate content.
2.6 AI Output
Any text, image, video, or other content generated by OneType’s systems, algorithms, or artificial intelligence tools based on the User’s Input Materials or instructions.
2.7 Content
Collectively refers to Input Materials, AI Output, and any other materials generated, uploaded, or transmitted through the Service.
2.8 Subscription
A paid plan that grants the User access to certain features or usage limits within the Service for a defined period, subject to payment of applicable fees.
2.9 Agreement
The contractual relationship between the User and OneType established upon acceptance of these Terms.
2.10 Privacy Policy
The separate document available on the OneType website, which describes how personal data is collected, processed, and protected.
2.11 Platform
Refers to the digital infrastructure, including web interfaces, APIs, and software components, through which OneType provides the Service.
3. Account Creation and Eligibility
3.1 Registration
To access the Service, the User must create an Account by providing accurate and complete information as requested during the registration process. The Account may be created using an email address and password.
3.2 Accuracy of Information
The User is responsible for ensuring that all information provided during registration and throughout the use of the Service remains accurate, current, and complete. OneType is not liable for any issues arising from inaccurate or outdated User information.
3.3 Account Security
The User is solely responsible for maintaining the confidentiality of their login credentials and for all activities performed under their Account. OneType will not be liable for any loss or damage resulting from unauthorized access to the Account due to the User’s negligence.
3.4 LinkedIn Integration
When connecting a LinkedIn account, authentication is performed securely through the official LinkedIn API using OAuth. OneType does not store or have access to the User’s LinkedIn password.
3.5 Age and Legal Capacity
The Service may only be used by individuals who are at least 18 years old and who have the full legal capacity to enter into binding agreements. By using the Service, the User confirms that these conditions are met.
3.6 Business Use
Users creating an Account on behalf of a company or other organization represent and warrant that they have the authority to bind that entity to these Terms.
3.7 Account Termination by User
The User may terminate their Account at any time through the account settings interface or by contacting OneType at support@onetype.me. Upon termination, all stored data and content may be deleted in accordance with the Privacy Policy.
3.8 Suspension or Termination by OneType
OneType reserves the right to suspend or terminate an Account if the User violates these Terms, uses the Service in a manner that may cause harm, or engages in any fraudulent, abusive, or unlawful activity. In the case of Consumers, OneType will notify the User of the grounds and intention to suspend or terminate the Account and request the User to cease violations within 7 days of receiving such request. After the expiry of that period without remedy, OneType will suspend or terminate the Account, unless the violation amounts to gross abuse or criminal activity, in which case the measure may be applied with immediate effect.
4. Scope of Service
4.1 Description of the Service
OneType provides an online platform that assists Users in creating, repurposing, and scheduling professional content for social media channels, primarily LinkedIn. The Service uses artificial intelligence tools to analyze the User’s Input Materials and generate AI Output in the form of written, visual, or audiovisual content.
4.2 Features
The Service may include, among others:
a) transcription and analysis of User-provided Input Materials,
b) AI-generated drafts of social media posts, articles, or related content,
c) optional editing and scheduling of approved content for publication,
d) management of content pipelines and publication timelines,
e) integration with third-party platforms (for example, LinkedIn) through secure APIs.
4.3 Human Review and Responsibility
The Service is designed to assist Users, not to replace human judgment. The User is solely responsible for reviewing and approving all AI Output before publication or use. OneType does not guarantee the factual accuracy, reliability, or legality of any AI Output.
4.4 Limitations
The Service depends on third-party APIs, including but not limited to LinkedIn and OpenAI, and may be affected by their availability, limitations, or policy changes. OneType cannot guarantee uninterrupted or error-free operation of such integrations.
4.5 No Obligation to Store Content
Unless explicitly stated otherwise, OneType does not guarantee the permanent storage of Input Materials or AI Output. Users are encouraged to retain their own copies of all important data or materials.
4.6 Modifications of the Service
OneType reserves the right to modify, suspend, or discontinue any part of the Service at any time, temporarily or per In reference to the following message from attorney Kolata, our client - ML System has a question: what will be the total costs of the proceedings and legal representation, and other costs, if any, in the event of accepting the terms of the settlement and concluding it before the court on the terms proposed by attorney Kolata. manently. In the case of material changes that affect paid features, Users will be notified at least 14 days in advance.
4.7 Service Availability
The Service is provided on an “as-is” and “as-available” basis. OneType will make reasonable efforts to maintain uptime and reliability but cannot guarantee continuous access or operation without interruptions.
4.8 Support
Basic technical support for Users is available via email at support@onetype.me. Response times may vary depending on the nature of the request and User’s subscription plan.
5. Intellectual Property
5.1 Ownership of the Service
All rights, title, and interest in and to the Service, including its software, algorithms, user interface, design, databases, and underlying technology, are and shall remain the exclusive property of OneType or its licensors. The User does not acquire any ownership rights by using the Service.
5.2 Ownership of Input Materials
All Input Materials uploaded, submitted, or otherwise provided by the User remain the property of the User. By submitting such materials, the User grants OneType a non-exclusive, worldwide, royalty-free license to use, process, store, and modify the Input Materials solely for the purpose of providing the Service.
5.3 Ownership of AI Output
The AI Output generated by the Service based on the User’s Input Materials is considered to belong to the User, provided that all applicable fees have been paid. OneType retains no ownership over the AI Output, except for the limited rights necessary to host, display, and transmit it within the Service.
5.4 Limited License to OneType
The User grants OneType a limited, non-exclusive, worldwide license to store and process Input Materials and AI Output for the duration of the Agreement, solely for the purpose of operating and improving the Service. This license automatically terminates when the Account is deleted or the Agreement ends.
5.5 Optional Marketing Use
If the User provides explicit written consent, OneType may use anonymized excerpts of the User’s AI Output or project results for marketing, educational, or portfolio purposes. Consent may be withdrawn at any time.
5.6 Restrictions
Users may not copy, reproduce, modify, distribute, sell, lease, reverse engineer, or otherwise exploit any part of the Service or its technology, except as expressly permitted under these Terms.
5.7 Third-Party Rights
The User is responsible for ensuring that their Input Materials do not infringe any intellectual property rights, trade secrets, or privacy rights of third parties. OneType reserves the right to remove or block access to any material that appears to violate such rights.
6. Licensing and Permitted Use
6.1 License Grant
Subject to these Terms and payment of any applicable fees, OneType grants the User a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for its intended purposes during the term of the Agreement.
6.2 Permitted Use
The User may use the Service solely for lawful purposes and in accordance with these Terms. The Service may be used to create, edit, and manage professional content for the User’s own business or for clients, provided that all activity complies with applicable laws and the rights of third parties.
6.3 Prohibited Use
The User shall not, directly or indirectly:
a) use the Service for any unlawful, defamatory, fraudulent, or misleading purpose,
b) submit Input Materials that contain personal data of third parties without consent,
c) attempt to gain unauthorized access to the Service or its infrastructure,
d) reverse engineer, decompile, or otherwise interfere with the Service’s code or security features,
e) use the Service to distribute spam, malware, or automated bulk content,
f) bypass usage limits, subscription restrictions, or technical controls implemented by OneType,
g) use the Service in a manner that may damage or impair the performance of the platform or its integrations,
h) use the Service to promote or distribute pornographic or sexually explicit content,
i) use the Service to promote, justify, or encourage the exploitation of non-human animals, including factory farming, the production or sale of meat, dairy, or other animal–derived products,
j) use the Service to promote or disseminate anti-scientific, conspiratorial, or pseudoscientific claims,
k) use the Service to create or share hateful, discriminatory, or harassing content directed at individuals or groups based on race, ethnicity, nationality, gender, gender identity, sexual orientation, disability, or any other characteristic protected by human rights law,
l) use the Service in any way that promotes, incites, or glorifies violence, discrimination, or violations of human rights.
6.4 User Responsibility
The User is fully responsible for all activity carried out through their Account and for ensuring that their use of the Service complies with all applicable laws, these Terms, and fundamental human rights principles.
6.5 Suspension of Access
OneType may suspend or restrict access to the Service where proportionate and necessary due to a material violation of these Terms, a violation of law, a threat to the security or stability of the Service, a risk of harm to other Users, or a risk of legal liability for OneType. In the case of Consumers, OneType will notify the User of the violation and request the User to cease the violation within 7 days of receiving such request. After the expiry of that period without remedy, OneType will suspend or restrict access to the Service.
6.6 Compliance with Third-Party Terms
Certain features of the Service rely on third-party platforms, including LinkedIn and OpenAI. The User agrees to comply with all applicable third-party terms of use, and acknowledges that violations of such terms may result in suspension or termination of access to related features.
7. AI Output Disclaimer and Limitation of Liability
7.1 Nature of AI Output
The Service uses artificial intelligence and automated systems to generate text, images, or other forms of content based on the User’s Input Materials. The AI Output is produced algorithmically and may include factual inaccuracies, omissions, or unintended biases.
7.2 User Review and Approval
The User acknowledges that all AI Output provided through the Service is for informational and creative support purposes only. The User is solely responsible for reviewing, verifying, and approving the AI Output before publishing or using it in any context.
7.3 No Professional Advice
AI Output generated by the Service does not constitute professional advice of any kind, including but not limited to legal, financial, medical, or technical advice. The User must not rely on AI Output as a substitute for professional judgment or consultation.
7.4 Liability for Content
OneType is not responsible for the accuracy, reliability, legality, or ethical implications of any AI Output created using the Service. The User bears full responsibility for the content they publish, distribute, or act upon, including compliance with all applicable laws and ethical standards.
7.5 Limitation of Liability
In relations with Users who are not Consumers, OneType shall not be liable for indirect, incidental, consequential, or punitive damages arising from or related to the use or inability to use the Service. Towards Consumers, this limitation does not apply. OneType's liability towards Consumers is governed by mandatory provisions of Polish law.
7.6 Liability Cap
In relations with Users who are not Consumers, OneType's total aggregate liability shall not exceed the total amount of fees paid by the User during the twelve (12) months preceding the event giving rise to such claim. This limitation does not apply to Consumers. Towards Consumers, OneType is liable within the limits resulting from universally applicable provisions of law.
7.7 No Warranty
The Service is provided on an “as-is” and “as-available” basis without any warranty, whether express or implied, including but not limited to warranties of accuracy, non-infringement, merchantability, or fitness for a particular purpose.
7.8 Indirect Use and Third Parties
OneType shall not be liable for any use of the Service by third parties, including employees, contractors, or clients of the User, or for any reliance placed on AI Output by individuals other than the User.
8. Data Handling, Security, and Privacy
8.1 Data Protection Principles
OneType processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679 and related national legislation. All processing activities are guided by the principles of lawfulness, fairness, transparency, data minimization, and security.
8.2 Roles and Responsibilities
Depending on the context, OneType may act as a data controller or a data processor.
a) As a data controller, OneType determines the purposes and means of processing personal data, such as for account management and communication.
b) As a data processor, OneType processes Input Materials and other personal data solely on behalf of and under the instructions of the User, for the purpose of delivering the Service.
8.3 Categories of Data Processed
Data processed within the Service may include:
a) identification data such as name, email address, and contact information,
b) account and subscription details,
c) Input Materials provided by the User, including text, audio, or video recordings that may contain personal data,
d) AI Output generated from the Input Materials,
e) technical data such as IP address, device identifiers, and usage logs,
f) payment and billing information processed through third-party providers.
8.4 Purpose of Processing
Personal data is processed to:
a) provide, maintain, and improve the Service,
b) personalize User experience and generated content,
c) enable communication, customer support, and billing,
d) comply with legal obligations,
e) prevent misuse or fraud,
f) enhance platform security and reliability.
8.5 Subprocessors and Third Parties
To provide and operate the Service, OneType may use trusted third-party service providers (“subprocessors”). These subprocessors may handle limited categories of User data strictly for the purpose of delivering specific functionalities of the Service.
Subprocessors currently used by OneType include:
- OpenAI (content generation, text and language processing)
- Anthropic (Claude AI – content generation and reasoning assistance)
- Perplexity (research and contextual data sourcing)
- Google (Gemini AI and cloud infrastructure)
- ElevenLabs (voice synthesis and audio enhancement)
- Stripe (payment processing)
- Cloud hosting providers such as Google Cloud and Contabo (infrastructure and data storage)
All subprocessors are bound by data protection agreements ensuring confidentiality, data security, and compliance with GDPR or equivalent safeguards. The current list of subprocessors may be updated periodically and will be made available to Users upon request.
8.6 International Transfers
If personal data is transferred outside the European Economic Area, such transfers will occur only under appropriate legal safeguards, such as standard contractual clauses approved by the European Commission.
8.7 Data Security
OneType implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. These measures may include encryption, pseudonymization, access control, secure authentication, and periodic security reviews.
8.8 Data Retention
Personal data is retained only as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law. After account termination, data may be retained for a limited time for administrative, legal, or security reasons before being permanently deleted or anonymized.
8.9 User Rights
Users have the right to access, rectify, erase, or restrict processing of their personal data, and the right to data portability as provided under GDPR. Users may exercise these rights by contacting OneType at privacy@onetype.me.
8.10 Reference to Privacy Policy
Detailed information on how personal data is processed, stored, and protected is provided in the Privacy Policy available at https://www.onetype.me/legal/privacy-policy.
8.11 Service Improvement and Anonymized Data
OneType may process aggregated, anonymized, or pseudonymized data derived from User activity and Input Materials for the purpose of improving the performance, accuracy, and functionality of the Service. Such data shall not contain personally identifiable information and cannot be used to identify any individual User. Where personal data would be required for improvement or testing purposes, explicit consent will be requested from the User prior to processing.
9. Payments, Subscriptions, and Refunds
9.1 Subscription Model
Access to certain features or extended use of the Service requires a paid subscription. Subscription plans, pricing, and features are described on the OneType website or within the user interface of the platform.
9.2 Billing and Payment
Payments for subscriptions are processed securely through third-party payment providers, such as Stripe. By providing payment information, the User authorizes OneType and its payment processor to charge the applicable fees in accordance with the selected plan. OneType does not store or have access to full payment card details.
9.3 Billing Cycle
Subscriptions are billed in advance on a recurring basis (for example, monthly or annually), depending on the plan selected. The billing period begins on the date the subscription is activated and automatically renews unless canceled in accordance with these Terms.
9.4 Taxes and VAT
All prices displayed on the OneType website are gross prices and include Value Added Tax (VAT). OneType is a VAT-registered entity in Poland and will collect and remit VAT in accordance with Polish and EU VAT regulations. The applicable VAT rate will be calculated based on the User’s billing address and may vary depending on the country of residence or business registration.
For Users registered as VAT-payers within the European Union, a valid VAT identification number may be required to apply the reverse-charge mechanism where permitted by law.
9.5 Upgrades and Downgrades
Users may upgrade or downgrade their subscription plan at any time. Changes take effect at the start of the next billing cycle unless otherwise specified. The new fee will be charged at the beginning of the next billing period.
9.6 Automatic Renewal
Unless canceled by the User, all subscriptions renew automatically for the same billing term. The User authorizes OneType to automatically charge the renewal fee using the payment method on file. Users will be notified prior to renewal where required by applicable law.
9.7 Cancellation by User
The User may cancel a subscription at any time through the account settings or by contacting support@onetype.me. The cancellation will take effect at the end of the current billing period. Access to the paid features will remain active until that date.
9.8 Refund Policy
Subscription fees are generally non-refundable, except where required by applicable consumer protection laws. Partial refunds for unused portions of the billing cycle are not provided to non-Consumer Users. Consumers have the right to withdraw from a distance contract within 14 days of its conclusion without giving reasons, pursuant to Article 27 of the CRA. The Consumer loses the right of withdrawal with respect to digital services if performance has commenced with their express prior consent and after being informed of the loss of that right, pursuant to Article 38(1)(13) of the CRA. In the event of effective withdrawal, OneType will refund fees paid without undue delay, no later than 14 days from receipt of the withdrawal statement. Apart from the cases specified in this section, Subscription fees are non-refundable unless mandatory applicable law provides otherwise.
9.9 Free Trials and Promotions
OneType may offer free trials, discounts, or promotional access at its discretion. Such offers are subject to their specific terms and conditions.
9.10 Failed Payments
If a payment fails or is declined, OneType may suspend or restrict access to the Service until payment is successfully processed. If the User does not update payment information or complete the payment within a reasonable period, the Account may be terminated.
9.11 Changes to Pricing
OneType may change Subscription pricing. Users will be notified with at least 14 days' advance notice of changes affecting their existing Subscription. A price change does not apply to the current, already paid billing period and applies only to future billing periods. If the User does not accept the price change, they may cancel the Subscription before the start of the billing period to which the change applies.
10. Termination and Suspension
10.1 Termination by User
The User may terminate their Account at any time through the account settings or by submitting a written request to support@onetype.me. Upon termination, the User’s access to the Service will cease at the end of the current billing period, unless otherwise specified.
10.2 Termination by OneType
OneType may terminate or suspend the User’s Account if:
a) the User repeatedly or grossly violates these Terms or applicable law,
b) the User engages in fraudulent, criminal, or harmful activity,
c) the User fails to make required payments despite prior demand,
d) OneType is required to do so by law, regulation, final judgment, or order of a competent authority, or
e) OneType discontinues the Service entirely.
In the case of Consumers, OneType will notify the User of the grounds and intention to suspend or terminate the Account and request the User to cease violations within 7 days of receiving such request. After the expiry of that period without remedy, OneType will suspend or terminate the Account, unless the basis is the violation referred to in point (b), in which case the Account may be suspended or terminated with immediate effect.
10.3 Effect of Termination
Upon termination of the Account:
a) the User’s license to use the Service shall cease upon the effective termination of the Agreement or, in the case of a deliberate material breach of these Terms by the User, with immediate effect;
b) access to stored Input Materials and AI Output may be deleted after a period of 30 days allowing the User to download available data, unless immediate deletion or blocking is required by law, the security of the Service, the rights of third parties, or a decision of a competent authority;
c) OneType will not be obligated to maintain or forward any data after the period referred to in point (b), unless required by law;
d) undisputed outstanding fees owed by the User remain payable.
10.4 Suspension of Access
OneType reserves the right to temporarily suspend a User’s access to the Service, in whole or in part, if:
a) there is a suspected violation of these Terms or any applicable law,
b) necessary for maintenance, security, or system updates,
c) required by third-party service providers or integrations.
Suspension will last only as long as reasonably necessary to resolve the underlying issue or complete required maintenance.
10.5 Termination of Service by OneType
If OneType decides to discontinue the Service entirely, Users will be provided with at least 30 days' advance notice whenever possible. In such cases, paid Users will receive a prorated refund for the unused portion of any prepaid subscription period.
10.6 Survival of Provisions
The termination of this Agreement shall not affect provisions that by their nature are intended to survive termination, including but not limited to sections concerning intellectual property, limitations of liability, confidentiality, and governing law.
11. Governing Law and Dispute Resolution
11.1 Governing Law
These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law principles.
11.2 Jurisdiction
Disputes with Users who are not Consumers shall be subject to the exclusive jurisdiction of the courts located in Warsaw, Poland. Disputes with Consumers shall be resolved by courts having jurisdiction under universally applicable mandatory law.
11.3 EU Consumer Protection
If the User is a consumer residing in the European Union, they may also be entitled to bring disputes before the competent courts of their country of residence. This clause does not affect mandatory consumer protection rights provided under applicable law.
11.4 Good Faith Resolution
Before initiating formal legal proceedings, both parties shall make reasonable efforts to resolve any dispute or claim amicably through good faith negotiation.
11.5 Alternative Dispute Resolution
11.6 Future Incorporation
In the event of reorganization, change of registered office, or change of legal structure, these Terms may be amended exclusively in accordance with the procedure set out in Section 12. Such amendment may not deprive Consumer Users of the protection afforded to them by mandatory applicable law or impose on them a jurisdiction contrary to provisions protecting Consumers.
12. Modifications to the Terms
12.1 Right to Modify
OneType may amend these Terms for valid reasons, in particular to reflect changes in applicable law, technical or functional changes to the Service, changes in market conditions, changes resulting from court or regulatory decisions, or editorial changes. Amendments to the Terms are communicated to Users at least 14 days before taking effect.
12.2 Notification of Changes
When changes are made to these Terms, OneType will notify Users by email or by displaying a notice within the Service before the new Terms take effect. The notification will specify the effective date of the updated Terms.
12.3 Acceptance of Changes
A User who wishes to continue using the Service should accept the new version of the Terms by checking the acceptance confirmation upon logging in to their Account. Failure to accept the new version of the Terms is equivalent to termination of the agreement with effect at the end of the current billing period.
12.4 Historical Versions
Previous versions of these Terms may be archived and made available upon request for reference.
13. Consumer Rights, Withdrawal, and Complaints
13.1 Right of Withdrawal
A User who is a Consumer and who has entered into a distance Agreement may withdraw from the Agreement within 14 days without giving reasons, unless the right of withdrawal does not apply or has lapsed under applicable law. To comply with the withdrawal period, it is sufficient to send the withdrawal statement before its expiry to legal@onetype.me or support@onetype.me. OneType will provide the Consumer with a model withdrawal form; use of the form is not mandatory. If the Consumer requests commencement of the Service before the expiry of the withdrawal period, OneType may commence delivery only after obtaining the Consumer's express request or consent as required by law and after informing the Consumer of the consequences of such request or consent, including the possible loss of the right of withdrawal. Where applicable law requires the Consumer to acknowledge the loss of the right of withdrawal, OneType will obtain such confirmation before commencing delivery.
13.2 OneType's Liability for Conformity of Digital Content with the Agreement
OneType is liable towards Consumer Users for the conformity of digital content and digital services with the Agreement to the extent provided by mandatory applicable law. In the event of non-conformity, the Consumer may exercise the rights provided by applicable law, including the right to request that the digital content or service be brought into conformity with the Agreement, a reduction in price, or withdrawal from the Agreement, where the conditions set out in Articles 43h–43q of the CRA are met. No provision of these Terms limits these rights.
13.3 Complaints
Complaints regarding the operation of the Service, payments, Subscriptions, or the conformity of digital content or services with the Agreement may be submitted to support@onetype.me or legal@onetype.me. A complaint should include at minimum the User's identifying information, a description of the issue, and the User's request. OneType will process a complaint submitted by a Consumer within 14 days of receipt, unless mandatory applicable law provides for a different period. A response will be sent to the User's email address or by another agreed means.
13.4 Consumer's Right of Withdrawal:
(a) Right of withdrawal. A Consumer who has entered into a distance Agreement with OneType may withdraw from that Agreement without giving reasons within 14 days of its conclusion. In the case of a paid Subscription, the 14-day period runs from the date of conclusion of the agreement for that Subscription.
(b) How to exercise the right. To exercise the right of withdrawal, the Consumer must inform OneType of their decision by means of an unambiguous statement, for example by email to legal@onetype.me or by post to: OneType P.S.A., ul. Fabryczna 4A/11, 00-446 Warszawa, Poland. It is sufficient to send the statement before the withdrawal period expires.
(c) Model form. The Consumer may use the model withdrawal form attached to these Terms; use of the form is not mandatory.
(d) Effects of withdrawal. In the event of effective withdrawal, OneType will refund to the Consumer all payments received from them covered by the withdrawal, without undue delay and no later than 14 days from receipt of the withdrawal statement. The refund will be made using the same means of payment as the Consumer used for the original transaction, unless the Consumer expressly agrees to a different method of refund that involves no cost to them.
(e) Commencement of service before the withdrawal period expires. If the Consumer requests commencement of the Service, Subscription, or delivery of digital content before the 14-day withdrawal period expires, OneType may commence delivery after obtaining the Consumer's express consent and informing them of the consequences for the right of withdrawal. The right of withdrawal does not apply or lapses only in the cases provided by mandatory provisions of the CRA, in particular where performance was fully completed with the Consumer's express prior consent or where delivery of digital content was commenced on the terms set out in Article 38(1)(13) of the CRA.
14. Contact Information and Final Provisions
14.1 Contact Information
For any questions, notices, or requests related to these Terms or the Service, Users may contact OneType at:
OneType P.S.A., ul. Fabryczna 4A/11,
00-446 Warszawa, Poland
Email: legal@onetype.me
Website: https://www.onetype.me
14.2 Entire Agreement
These Terms, together with the Privacy Policy and any additional agreements or policies referenced herein, constitute the entire agreement between the User and OneType regarding the use of the Service and supersede all prior discussions, understandings, or agreements, whether written or oral.
14.3 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.
14.4 No Waiver
Failure or delay by OneType to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
14.5 Assignment
Neither Party may assign or transfer any rights or obligations under these Terms without prior written consent of the other Party.
14.6 Force Majeure
Neither Party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, acts of government, war, civil unrest, labor disputes, power outages, or failures of third-party service providers.
14.7 Headings
Headings are provided for convenience only and do not affect the interpretation of these Terms.
14.8 Effective Date
These Terms and Conditions enter into force today.
We believe that technology and creativity should contribute to a more compassionate and sustainable world. We encourage everyone to work toward better lives for humans and all other sentient beings.
Annex to the Terms and Conditions
MODEL WITHDRAWAL FORM
(complete and return this form only if you wish to withdraw from the Agreement)
Consumer's full name: .............................
Address: .......................................
Email address linked to the Account: ..........................................
LEADPACK REVPACK ONETYPE Sp. z o.o.
Aleja Jana Pawła II 68/19
00-170 Warsaw
Email: legal@onetype.me
I hereby declare that I withdraw from the agreement concerning:
.......................................................................................................................................
[description of the service, Subscription, or other performance covered by the withdrawal]
Date of conclusion of the agreement: ..............................
Consumer's signature: ...........................
Date: .............................
